Workflow Automation
Stop typing the same thing twice
Connects your app to the tools you already use, so details are entered once and the right people are told.
The same details typed into four places. Mistakes creep in. Entered once. Everything else updates on its own.
- The problem
- A new enquiry or enrolment is copied from the inbox into a spreadsheet, another system and a group chat. Every copy takes time and invites mistakes.
- What we build
- We connect your app and the tools you already use, so information moves on its own and in the right order. Every run is logged, and a person is alerted if something fails.
Watch it in action
Example: Chloe’s website enquiry creates her customer record, assigns a follow-up to the right person and tells the team.
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Waiting
Enquiry received
Website form
Starts when a customer submits the website form.
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Waiting
Customer record created
Customer list
Runs after the previous step.
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Waiting
Task assigned
Job board
Runs after the previous step.
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Waiting
Team notified
Team chat
Runs after the previous step.
Run history
Press Run example to process Chloe Martin’s website enquiry.
Kestrel Electrical and everyone shown are fictional. Changes stay on this page and nothing is sent.
How we set it up
Map the steps
We follow one piece of work from start to finish and note every copy and hand-off.
Agree the rules
Who gets assigned, what counts as urgent and which tool holds the master record.
Connect and test
We connect the tools and test with realistic examples, including missing details.
Keep watch
Run history and failure alerts show what happened and when a person should step in.
What it can include
We can connect email, calendars, forms, spreadsheets, accounting, CRM and other tools when they offer an integration. We confirm what is possible during scoping.
- New enquiries and enrolmentsStart from web forms, email, chat or booking tools.
- RecordsCreate or update records and check for duplicates.
- Task assignmentAssign work by area, workload or an approval step.
- NotificationsTell the right people by chat, SMS or email.
- DocumentsFill reports, forms or quotes from details already collected.
- Run history and alertsLog each run and alert a person when something fails.
Common questions
Which tools can you connect?
Most modern tools offer an integration. We check each of your tools during scoping and tell you what is possible before any work starts.
What happens if a step fails?
The run is logged and a person is alerted with the details, so the work can be finished by hand and the cause fixed.
Do we need to change how we work?
Usually only slightly. We automate the steps you already do, and suggest changes only where a clear rule would remove guesswork.
Discuss an automation
Tell us what takes up your time. We’ll reply by email to set up a chat.
- We read your notes
- We talk it through
- You get a written proposal
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